Sweet Space

Privacy Policy for Sweet Space



Effective Date: 1 May 2025

Sweet Space ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Sweet Space mobile application (the "App").

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number (optional)
• Payment information (processed through third-party providers)
• Studio memberships and booking history

b. Usage Data

• App usage statistics
• Device information (type, OS version)
• IP address

c. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience and analyze app performance.

2. How We Use Your Information

We use your information to:

• Create and manage your user account
• Process bookings and payments
• Communicate with you about classes and studio updates
• Improve our services and app performance
• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with:

• Fitness studios you choose to connect with
• Payment processors (for handling transactions)
• Service providers that help us operate and maintain the app
• Legal authorities, when required by law

4. Data Security

We take reasonable measures to protect your information, including encryption, secure servers, and access controls.

5. Your Rights

You may:

• Access and update your personal data
• Delete your account by contacting us
• Opt out of non-essential communications

For users in the EU or California, additional rights may apply (e.g., data portability, restriction of processing). Please contact us for assistance.

6. Third-Party Links

Our app may contain links to third-party websites. We are not responsible for their privacy practices.

7. Children’s Privacy

The Sweet Space app is not intended for use by individuals under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted in the app and on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@allcreation.co.za